Terms, Privacy & Refund Policy

Last updated: April 2026

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The 30-Day DSS Guarantee

We stand behind the Downhill Skating System. If you sign up, engage with the material, and don't see improvement, we'll give you your money back.

This guarantee applies only to monthly subscriptions. Annual memberships and 1-on-1 coaching packages are non-refundable.

To be eligible for a refund on your monthly subscription, you must meet both of the following conditions within 30 days of your purchase:

  1. Complete any 3 courses within the Train 2.0+ membership platform.
  2. Apply the drills and do the mechanics training.

If you have completed at least 3 courses and applied the drills but are not satisfied with your results, contact us at support@train2point0.com and we will issue a full refund of your most recent monthly payment.

Why the completion requirement?

Because DSS is what we're guaranteeing. If you've watched the system and done the work and it didn't deliver — you shouldn't pay. Simple as that.

One email. No forms. No exit interview. Refunded within 48 hours.

Available on first-time monthly memberships. Refund requests must be submitted within 30 days of purchase to support@train2point0.com.

Terms of Service

By accessing and using the Train 2.0 website and membership platform, you agree to be bound by these terms of service. If you do not agree with any part of these terms, please do not use our services.

Membership Access

Upon subscribing, you are granted a personal, non-transferable license to access the Train 2.0+ membership content. Sharing login credentials or distributing course materials is strictly prohibited and will result in immediate account termination without refund.

Content Ownership

All content on the Train 2.0 platform, including but not limited to videos, images, text, drills, and course materials, is the intellectual property of Train 2.0 and is protected by copyright law. You may not reproduce, distribute, or create derivative works from any content without prior written consent.

Disclaimer

The training and instructional content provided by Train 2.0 is for educational purposes only. Participation in any physical activity carries inherent risks. You assume full responsibility for any injuries or damages that may occur during training. Always consult a medical professional before beginning any new exercise program.

Cancellation

Monthly subscriptions may be cancelled at any time. Your access will remain active until the end of your current billing period. Annual memberships include a 48 hour free trial period.

Privacy Policy

What information do we collect?

We collect information from you when you register on our site, subscribe to our newsletter or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address or phone number. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails

The email address you provide for order processing will only be used to send you information and updates pertaining to your order.

If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider's database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

We use cookies to understand and save your preferences for future visits. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

British Columbia Personal Information Protection Act

Because we value your privacy we have taken the necessary precautions to be in compliance with the British Columbia Personal Information Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Children's Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Questions?

If you have any questions regarding these terms or our privacy policy, contact us at support@train2point0.com